“Just as a gentleman explorer carefully prepares his provisions, we’ve crafted this returns policy with the same attention to detail found in our Fine Men’s Leather Wallets and Expedition Coats & Jackets.”
1. The Explorer’s Return Charter
At Wild Explorer Wear, we understand that even the most carefully selected expedition gear may occasionally require adjustment. Our returns policy is designed with the same spirit of adventure and refinement that defines our collections.
You may return most unworn, unaltered items with original tags and packaging within 15 days of receipt. Certain expedition-grade items are excluded (see Section 5).
2. Provisions for Return
To initiate your return expedition:
- Chart Your Course: Complete the Return Request Form below and email to [email protected]
- Prepare Your Cargo: Securely package items with original tags and packaging
- Dispatch: Ship to our atelier at:
Wild Explorer Wear Returns
5017 Patton Lane
Charlotte, US 28202 - Track Your Journey: We’ll email confirmation upon receipt and processing
3. Exchange Expeditions
For size exchanges or alternative selections:
- Follow standard return procedure
- Include a note specifying desired exchange
- We’ll dispatch your new items once original pieces are received
Note: Additional shipping charges may apply for international exchanges.
4. Financial Provisions
Refunds will be issued to your original payment method within 7-10 business days of our receiving your return. Shipping fees are non-refundable unless the return results from our error.
For exchanges, we’ll honor the original purchase price if the new selection is of equal or greater value.
5. Expedition-Grade Non-Returnables
To maintain our standards of excellence, these specialized items cannot be returned:
- Leather Certification Wallets (custom-embossed)
- Gun & Rifle Slips (firearms accessories)
- Personalized Cufflinks & Pins
- Dog accessories (hygiene reasons)
6. Return Request Form Template
Subject: Return Expedition Request – [Order Number]
Dear Wild Explorer Wear Expedition Support,
I wish to initiate a return/exchange for my recent acquisition:
Order Number: [Insert]
Item(s) for Return: [List with quantities]
Reason: [Size/Fit, Quality, Other (please specify)]
For exchanges, please indicate preferred replacement:
[Item name and size/color preference]
I confirm the items are unworn with original tags and packaging.
Yours in exploration,
[Your Full Name]
[Your Email]
[Your Shipping Address]
7. Expedition Support
For assistance with your return journey, our support team stands ready at [email protected].
“We handle your returns with the same expedition-grade care applied to crafting every piece in our collection.”
